sxxtstorm Posted October 13, 2018 Share Posted October 13, 2018 (edited) XVM: 7.7.4 OS: Windows Home Antivirus: Windows Defender Problem: Stat tables and loading screen data stops displaying after a few games. Reloading WOT temporarily resolves the issue for a few games, then happens again. After the Stat tables and loading screen data stops displaying, I am unable to exit WOT. After selecting exit game another window opens with two buttons: EXIT and STAY. When I select EXIT my box hangs. The only way to resolve is to restart my box. Prior to Stat tables and loading screen data stops display issues I am able to exit successfully. Please let me know if you need any additional information. Thanks, Sxxtstorm xvm.log python.log xvm.zip Edited October 18, 2018 by sxxtstorm Updated Title @ Quote Link to comment Short link Share on other sites More sharing options...
ktulho Posted October 14, 2018 Share Posted October 14, 2018 Traceback (most recent call last): File "scripts/client/account_helpers/CustomFilesCache.py", line 139, in run File "scripts/client/account_helpers/CustomFilesCache.py", line 147, in __run File "scripts/client/account_helpers/CustomFilesCache.py", line 335, in __onReadLocalFile File "scripts/common/Lib/shelve.py", line 122, in __getitem__ EOFError Try deleting all the folders in the %APPDATA%\Wargaming.net\WorldOfTanks folder. @ Quote Link to comment Short link Share on other sites More sharing options...
xKGB_CIAx Posted October 14, 2018 Share Posted October 14, 2018 yes same here some times for 1 game never more then 4 or 5 @ Quote Link to comment Short link Share on other sites More sharing options...
NoobDelivery Posted October 14, 2018 Share Posted October 14, 2018 Same exact issue here. Along with XVM stopping working after a few games, the FPS of the game makes a huge drop as well. Also noticed WoT program continues running on my PC after exiting the game. All this started with the 1.2 update. @ Quote Link to comment Short link Share on other sites More sharing options...
sxxtstorm Posted October 14, 2018 Author Share Posted October 14, 2018 (edited) ktulho, thanks for your reply. I deleted the %APPDATA%\Wargaming.net\WorldOfTanks folder. Restarted WOT and after login, I get the following XVM error, saying Network services are inactive (see the image). When I select enable nothing happens. I My checked XVM account and it's active. I also rebooted and restarted WOT several times no change. At this point I get no stat-tables and loading screen data. I restored my original %APPDATA%\Wargaming.net\WorldOfTanks folder and the network inactive error goes away. Thanks, sxxtstorm Edited October 15, 2018 by sxxtstorm @ Quote Link to comment Short link Share on other sites More sharing options...
ktulho Posted October 14, 2018 Share Posted October 14, 2018 @sxxtstorm после очистки папки %APPDATA%\Wargaming.net\WorldOfTanks необходимо активировать статистику на сайте XVM. @ Quote Link to comment Short link Share on other sites More sharing options...
sxxtstorm Posted October 15, 2018 Author Share Posted October 15, 2018 (edited) ktulho, thanks for your help. To resolve this problem: 1. Deleted the directory %APPDATA%\Wargaming.net\WorldOfTanks 2. On the XVM website, select "Update Statistics", then select "Activate Services". You should be ready to rock and roll. Problem Resolved! Спасибо, sxxtstorm Edited October 15, 2018 by sxxtstorm @ Quote Link to comment Short link Share on other sites More sharing options...
Marius Posted October 15, 2018 Share Posted October 15, 2018 (edited) can somebody say where to find this folder on MAC OS? I will test this solution. EDIT: Ok, I gues I have found this folder here: ~/Library/ApplicationSupport/WorldOfTanks/Bottles/worldoftanks/drive_c/user/crossover/AplicationData/Wargaming.net/WorldOfTanks just before anything doing wanna be sure, is this correct folder? I have add screenshot: EDIT2: Problem resolved.I can confirm, that helped for me too. Many thanks to ktulho Edited October 15, 2018 by Marius @ Quote Link to comment Short link Share on other sites More sharing options...
Yiannis Posted October 15, 2018 Share Posted October 15, 2018 Confirming it also worked for me too. Thank you @ Quote Link to comment Short link Share on other sites More sharing options...
Jejkop14 Posted October 16, 2018 Share Posted October 16, 2018 I have the same problem, but after deleting the folder and start the game it installs back @ Quote Link to comment Short link Share on other sites More sharing options...
Marius Posted October 16, 2018 Share Posted October 16, 2018 so today about 1 hour ago problem appeared again... To delete the folder was temporary solution. @ Quote Link to comment Short link Share on other sites More sharing options...
sxxtstorm Posted October 17, 2018 Author Share Posted October 17, 2018 I have not had any problems since. I did see some drops in data two days ago, but the XVM server appeared to be down throughout the day when I was experiencing the anomaly. The solution works great for Windows 10. @ Quote Link to comment Short link Share on other sites More sharing options...
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