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sxxtstorm

Stat tables and loading screen data stops displaying after a few games (Problem Solved)

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XVM: 7.7.4

OS: Windows Home

Antivirus: Windows Defender

 

Problem: Stat tables and loading screen data stops displaying after a few games.  Reloading WOT temporarily resolves the issue for a few games, then happens again.

 

805110751_WoTClient10_13_20181_00_49PM.thumb.png.c4275585a8c277379383a45d1f4fbac2.png1851417600_WoTClient10_13_201811_53_23AM.thumb.png.817950c10cdc33af05b5c89c285757b6.png

After the Stat tables and loading screen data stops displaying, I am unable to exit WOT.  After selecting exit game another window opens with two buttons: EXIT and STAY.  When I select EXIT my box hangs.  The only way to resolve is  to restart my box.  Prior to Stat tables and loading screen data stops display issues I am able to exit successfully. 

 

Please let me know if you need any additional information.

 

Thanks,

Sxxtstorm

 

xvm.log

python.log

xvm.zip

Edited by sxxtstorm
Updated Title

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Traceback (most recent call last):
  File "scripts/client/account_helpers/CustomFilesCache.py", line 139, in run
  File "scripts/client/account_helpers/CustomFilesCache.py", line 147, in __run
  File "scripts/client/account_helpers/CustomFilesCache.py", line 335, in __onReadLocalFile
  File "scripts/common/Lib/shelve.py", line 122, in __getitem__
EOFError

Try deleting all the folders in the %APPDATA%\Wargaming.net\WorldOfTanks folder.

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Same exact issue here. Along with XVM stopping working after a few games, the FPS of the game makes a huge drop as well. Also noticed WoT program continues running on my PC after exiting the game. All this started with the 1.2 update.

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ktulho, thanks for your reply.

 

I deleted the %APPDATA%\Wargaming.net\WorldOfTanks folder. Restarted WOT and after login, I get the following XVM error, saying Network services are inactive (see the image).  When I select enable nothing happens.  I My checked XVM account and it's active.

 

I also rebooted and restarted WOT several times no change.  At this point I get no stat-tables and loading screen data.

 

I restored my original %APPDATA%\Wargaming.net\WorldOfTanks folder and the network inactive error goes away.

 

Thanks,

sxxtstorm

 

WoT Client 10_14_2018 1_06_56 PM.png

Edited by sxxtstorm

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@sxxtstorm после очистки папки %APPDATA%\Wargaming.net\WorldOfTanks необходимо активировать статистику на сайте XVM.

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ktulho, thanks for your help.  

 

To resolve this problem:

1. Deleted the  directory  %APPDATA%\Wargaming.net\WorldOfTanks

2. On the XVM website, select "Update Statistics", then select "Activate Services".

 

You should be ready to rock and roll.

 

Problem Resolved!

 

Спасибо,

sxxtstorm

 

Edited by sxxtstorm

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can somebody say where to find this folder on MAC OS? I will test this solution.

 

EDIT: Ok, I gues I have found this folder here: ~/Library/ApplicationSupport/WorldOfTanks/Bottles/worldoftanks/drive_c/user/crossover/AplicationData/Wargaming.net/WorldOfTanks

 

just before anything doing wanna be sure, is this correct folder? I have add screenshot:

 

 

Screen Shot 2018-10-15 at 14.12.46.jpg

 

 

 

EDIT2: Problem resolved.I can confirm, that helped for me too. Many thanks to ktulho

Edited by Marius

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I have not had any problems since.  I did see some drops in data two days ago, but the XVM server appeared to be down throughout the day when I was experiencing the anomaly.

The solution works great for Windows 10.  

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