I do not speak English very well, so I use it as a Google Translator.
XVM is still being upgraded, but Korean users are still not getting the benefits.
For my account, my XVM ratings have not been updated since March 15, 2017.
Previously, I had an answer about this and said that it solved it.
However, as of this writing, this issue is still valid.
On the site side, my entire history has been updated with the most recent date, but the game is still stopped on March 15, 2017 (the day that Korean server users were transferred to Asian servers).
I thought this was a cache issue, and I deleted it, but this was not causing the problem.
I want your manager to check this out and fix it.