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Redick

I cant Update statistics pls help!

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Hi there for some strange reason 3 days now i cant update my stats Update statistics button doesnt work at all pls help me tyvm!

this is my acc : https://worldoftanks.eu/en/community/accounts/550378214-The_Greek_You_Hate/

I have close game and try but nothing i have delete tokens nothing again i have reinstall XVM nothing! Pls i need your help ty!

Edited by Redick

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same here. no statistics since 10.10.17

my account Redcloud_One on EU server

Edited by redcloud

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Hi there, Just to point out i'm having the same issues as above. no stats update since 10/08/2017 19:47. Can place myself in the queue but after a few hours of being greyed out the update button comes back but stats still remain as at 10/08/2017

 

Account name: Haws      EU Servers

 

Thanks

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Looks like there's some problems with WG's API on euro servers, which does not allow us update all users as fast as we can do it, so we contacted with WG in order to fix this problem on their side.

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You have fix mine looks ok now.Thank you very much! For helping us and letting us know. You are the best, and i wish you the best ;)

Edited by Redick

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I haven't been able to update my stats early Friday (13-10-2017) morning. The Update statistics stays grayed out.

 

Its working now.

Edited by cherek_us

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i have the same problem with update statistics from 09-10-2017 last update.my user name is tsoutsourone in eu server

2 минуты назад, swtiri сказал:

i have the same problem with update statistics from 09-10-2017 last update.my user name is tsoutsourone in eu server

https://worldoftanks.eu/en/community/accounts/508313614-tsoutsourone/?utm_campaign=wgcc&utm_medium=link&utm_source=clan_profile_military_personnel

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В 15.10.2017 в 01:13, swtiri сказал:

Hello,#

same here, cant update since 10.10.2017 :  https://worldoftanks.eu/en/community/accounts/517868962-Nielsons/

also my Friend : Pravum : https://worldoftanks.eu/en/community/accounts/501118393-Pravum/

 

Check and activate would be nice , Thank you ;)

 

Nielsons works 1x on 15.10. but now didnt works again

Pravum no changes

 

works fine now , thx ;)

Edited by Nielsons

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Same. No update since 09.10.2017 01:10

 

Its working.

Edited by WOT_Avenger

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As i said before, currently there is a problem with EU API on WG side. We already reported it to their developers. We'll update you when they will fix that problem.

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I have the same problem with update statistics from 10-10-2017 last update.my user name is CiRur9ia0 in eu server, please help me. 

Best regards from Poland

Dawid

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Hello! 

I have reseted acc. Everything been fine but yesterday my stats wont been updated my stats has been outdated from my last acc (before reset) in N**bmeter i have WN8 normal only in game i have xvm 500 i dont know why my wn8 been outdated please help me !

 

jakaza123 (EU Server)

https://worldoftanks.eu/cs/community/accounts/506590201-jakaza123/?utm_source=global-nav&utm_medium=link&utm_campaign=premium-shop

 

Thank you! 

 

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@Skerkov

 

В 21.10.2017 в 03:09, Mr 13 сказал:

we aware of this problem. It's related to bug in WG's API, which gives wrong stats for all reseted accounts. Previously we're used additional API request which was used to fix that problem, but currently this API method is broken on EU. So we're doing everything possible in order to speed up resolution of this problem, but it depens on WG API, not on us.

 

Thanks for your report.

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