Redick 0 Posted October 13, 2017 (edited) Hi there for some strange reason 3 days now i cant update my stats Update statistics button doesnt work at all pls help me tyvm! this is my acc : https://worldoftanks.eu/en/community/accounts/550378214-The_Greek_You_Hate/ I have close game and try but nothing i have delete tokens nothing again i have reinstall XVM nothing! Pls i need your help ty! Edited October 14, 2017 by Redick Share this post Link to post Short link Share on other sites
redcloud 0 #406927 Posted October 14, 2017 (edited) same here. no statistics since 10.10.17 my account Redcloud_One on EU server Edited October 14, 2017 by redcloud Share this post Link to post Short link Share on other sites
13 3,392 #406928 Posted October 14, 2017 Thanks, we'll check this issue. Share this post Link to post Short link Share on other sites
Haws 0 #406931 Posted October 14, 2017 Hi there, Just to point out i'm having the same issues as above. no stats update since 10/08/2017 19:47. Can place myself in the queue but after a few hours of being greyed out the update button comes back but stats still remain as at 10/08/2017 Account name: Haws EU Servers Thanks Share this post Link to post Short link Share on other sites
13 3,392 #406934 Posted October 14, 2017 Looks like there's some problems with WG's API on euro servers, which does not allow us update all users as fast as we can do it, so we contacted with WG in order to fix this problem on their side. Share this post Link to post Short link Share on other sites
Redick 0 #406935 Posted October 14, 2017 (edited) You have fix mine looks ok now.Thank you very much! For helping us and letting us know. You are the best, and i wish you the best ;) Edited October 14, 2017 by Redick Share this post Link to post Short link Share on other sites
cherek_us 23 #406938 Posted October 14, 2017 (edited) I haven't been able to update my stats early Friday (13-10-2017) morning. The Update statistics stays grayed out. Its working now. Edited October 14, 2017 by cherek_us Share this post Link to post Short link Share on other sites
swtiri 0 #406940 Posted October 14, 2017 i have the same problem with update statistics from 09-10-2017 last update.my user name is tsoutsourone in eu server 2 минуты назад, swtiri сказал: i have the same problem with update statistics from 09-10-2017 last update.my user name is tsoutsourone in eu server https://worldoftanks.eu/en/community/accounts/508313614-tsoutsourone/?utm_campaign=wgcc&utm_medium=link&utm_source=clan_profile_military_personnel Share this post Link to post Short link Share on other sites
Nielsons 0 #406942 Posted October 14, 2017 (edited) В 15.10.2017 в 01:13, swtiri сказал: Hello,# same here, cant update since 10.10.2017 : https://worldoftanks.eu/en/community/accounts/517868962-Nielsons/ also my Friend : Pravum : https://worldoftanks.eu/en/community/accounts/501118393-Pravum/ Check and activate would be nice , Thank you ;) Nielsons works 1x on 15.10. but now didnt works again Pravum no changes works fine now , thx ;) Edited October 16, 2017 by Nielsons Share this post Link to post Short link Share on other sites
Qu1ckJ 7 #406943 Posted October 15, 2017 (edited) Same. No update since 09.10.2017 01:10 Its working. Edited October 15, 2017 by WOT_Avenger Share this post Link to post Short link Share on other sites
22ru2 0 #407142 Posted October 16, 2017 Not working again. EU server... Share this post Link to post Short link Share on other sites
13 3,392 #407391 Posted October 17, 2017 As i said before, currently there is a problem with EU API on WG side. We already reported it to their developers. We'll update you when they will fix that problem. Share this post Link to post Short link Share on other sites
CiRur9ia0 0 #408433 Posted October 23, 2017 I have the same problem with update statistics from 10-10-2017 last update.my user name is CiRur9ia0 in eu server, please help me. Best regards from Poland Dawid Share this post Link to post Short link Share on other sites
13 3,392 #408437 Posted October 23, 2017 @CiRur9ia0 just read replies above. Share this post Link to post Short link Share on other sites
Skerkov 0 #408504 Posted October 23, 2017 Hello! I have reseted acc. Everything been fine but yesterday my stats wont been updated my stats has been outdated from my last acc (before reset) in N**bmeter i have WN8 normal only in game i have xvm 500 i dont know why my wn8 been outdated please help me ! jakaza123 (EU Server) https://worldoftanks.eu/cs/community/accounts/506590201-jakaza123/?utm_source=global-nav&utm_medium=link&utm_campaign=premium-shop Thank you! Share this post Link to post Short link Share on other sites
13 3,392 #408509 Posted October 23, 2017 @Skerkov, В 21.10.2017 в 03:09, Mr 13 сказал: we aware of this problem. It's related to bug in WG's API, which gives wrong stats for all reseted accounts. Previously we're used additional API request which was used to fix that problem, but currently this API method is broken on EU. So we're doing everything possible in order to speed up resolution of this problem, but it depens on WG API, not on us. Thanks for your report. Share this post Link to post Short link Share on other sites
scyorkie 50 #408512 Posted October 23, 2017 lol poor Mr 13. Share this post Link to post Short link Share on other sites