Novahax
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Posts posted by Novahax
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Category: World of Tanks
Sub-category: Technical SupportI cannot activate XVM client via NA Authentication Server. I get one of two error messages
"504 Gateway Timeout"
or
"502 Bad Gateway"
This has been going on for almost 4 days. When will Wargaming get this fixed?
=================================================================
Replies:R** C** Yesterday at 16:59
Dear Tanker,
Thank you for contacting Wargaming NA Support!
While mods are allowed (even the ones that seemingly do not provide much of an advantage, or change), we do not officially support them as they are third party programs.
You are welcome to use mods, however, it is possible that they may be the cause of the extended load times, game crashes, and other unwanted errors with your game client.
Please keep in mind that we are not responsible for issues caused to the client should you decide to use third party modifications. Neither do we provide support for third-party mods, you will need to contact the mod maker/website with any support inquiries.
We are sorry we cannot provide any assistance in this regard and cannot provide a solution. We hope you continue to enjoy World of Tanks despite this setback.
Please don't hesitate to contact us with further questions or concerns.
Best Regards,
R** C**Wargaming America Support
You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/
Please don't forget to fill out our survey once your ticket has been completed.
[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c: 727) & How I fixed it.
in XVM: English Support and Discussions
Posted
As I am a Windows 7 user, (And yes, it is a legal and validated copy of Win7 x64 with SP1 manually installed) XVM stopped working at the beginning of October of this year. So a Google search lead me to the Korean Random forums and this thread --->>> [Google Translated] https://koreanrandom-com.translate.goog/forum/topic/68691-xvm-не-работает-ошибка-ssl-certificate_verify_failed-certificate-verify-failed-_sslc727-что-делать/?tab=comments&_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=nui#comment-509144
That thread lead me to OpenNET.ru and this thread --->>> [Google Translated] https://www-opennet-ru.translate.goog/opennews/art.shtml?num=55875&_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=nui
So I tried the following suggestion towards the bottom of the page
Note: I did not remove the IdentTrust cert.
That suggestion did not work but I left the ISRG cert installed.
Another google search lead me back to Korean Random, although to a different thread --->>> [Google Translated] https://koreanrandom-com.translate.goog/forum/topic/68739-не-показывает-xvm-на-windows-7/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=nui
Post # 509382 listed a link to "How to Download & Install Sectigo Intermediate Certificates - RSA" --->>> [Google Translated] https://support-sectigo-com.translate.goog/articles/Knowledge/Sectigo-Intermediate-Certificates?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=nui
From that page, I downloaded and installed the following certs.
*SHA-2 Root USERTrust RSA Certification Authority.crt
*AAACertificateServices.crt
*SectigoRSADomainValidationSecureServerCA.crt
*SectigoRSAOrganizationValidationSecureServerCA.crt
Then I rebooted my computer and launched WoT. When I entered a match, my stats were once again working.
I make no guarantee this will work for anyone else.
>> Novahax <<